For More Information Contact: Customer Service Phone: 800-765-7242		PRESS RELEASE February 14, 2003
Saia Seeing Positive Results From Transit Time Improvements
DULUTH, GA – On October 1, 2002 Saia announced a reduction of one-day on published service times to more than 7,800 cities in its less-than-truckload network of operations. The changes mean that Saia customers will receive one-day faster delivery time from every point in the Saia system to those 7,800 cities. As a result of that change, Saia now delivers 63 percent of its shipments in one day, versus the 58 percent it delivered in September. Overall, 90 percent of Saia shipments are delivered in two days or less versus the 87 percent prior to the October changes. This improvement impacts approximately 850 shipments a day. In addition to the transit time improvements, the on time service for the month of January was 97.6 percent, measured against the tougher transit times. This exceeded current on time service goals. "When dealing with a challenging economic environment, customers become more demanding," said Saia President and CEO Rick O’Dell. "I am pleased that Saia employees again responded by elevating performance on our customers’ behalf. I am confident that improved transit times and consistent service contributed to Saia’s 6.5 percent shipment growth in the fourth quarter." Customers directly benefit from these changes. They have more choices and flexibility for scheduling just-in-time shipments, and can get their product on shelves sooner. Saia is a provider of regional and interregional service from the southern coast, across the south and southwest to California, and the Pacific Northwest, with partner service to the rest of the United States. Saia also provides service to Puerto Rico, and complete North American partner coverage is offered including Canada and Mexico. Saia has 5,100 employees networking from more than 100 locations. Saia and Jevic Transportation are wholly owned subsidiaries of SCS Transportation, Inc., (NASDAQ: SCST), a multi-regional carrier holding company based in Kansas City, Missouri. For more information visit the Saia website at www.saia.com or SCS Transportation at www.scstransportation.com.