For More Information Contact: Customer Service Phone: 800-765-7242		PRESS RELEASE September 6, 2001
Saia Introduces I-GO Georgia Guaranteed Delivery
Saia is pleased to offer Georgia less-than-truckload (LTL) shippers 100 percent guaranteed delivery to any point that is both picked-up and delivered in the state of Georgia. Effective Tuesday, September 4th, Saia is the only freight company in the state to offer this promotion at no additional charge for a limited time. Named I-GO, for Intrastate Guaranteed Offer, the new product offers guaranteed delivery from ten Saia terminals serving the state of Georgia. "This promotion was first introduced by Saia last year in Louisiana," said Vice President of Marketing and Customer Service Sally Buchholz, "and we have seen tremendous success. We recently initiated the program throughout Florida and are now expanding to Georgia. The process for customers to receive this special handling is very simple. All a customer has to do is write 'I-GO' anywhere in the body of their bill of lading and that shipment will receive guaranteed service according to our published terminal-to-terminal service standards." "The simplicity of this program is one of the benefits," said Buchholz. "There are no phone calls to make, no contracts to sign and no additional charges added to the invoice." Buchholz added, We can offer this new service because: We have a comprehensive terminal network throughout Georgia We have a committed group of employees No one covers Georgia like we do "A guarantee is only as good as the company that’s making it," said Buchholz. "In our book, that’s what makes I-GO dependable. We back up our promises." Saia has exceptional success with the I-GO promotions in Louisiana since its inception in the fall of last year. Out of more than 13,000 Louisiana I-GO shipments, Saia has recorded a 99.953 percent on-time percentage. Since the program was introduced in Florida, Saia has had a 100 percent customer satisfaction rate. Saia is a provider of regional one and two day service from Southern Virginia, across the south and west to California, and northwest into Oregon and Washington with partner service to the rest of the continental United States. Saia also provides service to Puerto Rico, and complete North American coverage is offered including Canada and Mexico. Saia has more than 5,400 employees networking from 113 locations. Saia is a subsidiary of Yellow Corporation (NASDAQ: YELL), a holding company with operating subsidiaries specializing in national, regional and international transportation services. For more information visit the Saia website at www.saia.com and the Yellow Corporation website at www.yellowcorp.com.