For More Information Contact: Customer Service Phone: 800-765-7242		PRESS RELEASE March 28, 2012
Saia Honored with Prominent Customer Award
JOHNS CREEK, GA - March 28, 2012 - Saia, Inc. (NASDAQ: SAIA) is pleased to announce that it has been named the recipient of a prominent customer recognition award for the company's 2011 performance. Recently, Access America Transport (AAT) recognized Saia as their LTL Super Regional Carrier of the Year. "We are very pleased that the great service our employees provide our customers everyday has been recognized by AAT," said Saia President and CEO Rick O'Dell. "The partnership that we share with this company is indicative of the collaboration it takes between a carrier and its customers to attain the mutual goals of quality performance and outstanding customer service." Founded initially in 2002 as the logistics division of Key-James Brick, AAT has grown into a full-service shipping company that handles all modes of transportation including truckload, less-than-truckload, intermodal and specialized freight. At the end of February, Saia posted 98 percent on-time service and 99.9 percent pick-up performance. Saia's exception-free delivery performance was 99 percent. About Saia, Inc. Saia, Inc. (NASDAQ: SAIA) is a less-than-truckload provider of regional, interregional and guaranteed services covering 34 states. Saia is home to the industry-leading Xtreme Guarantee product, which guarantees total customer satisfaction from pick-up through invoicing. Saia offers complete North American coverage through partner agreements. With headquarters in Johns Creek, Ga., and a network of 148 terminals, the carrier employs 8,000 people. For more information on Saia, visit the Saia Website at www.saia.com.