For More Information Contact: Customer Service Phone: 800-765-7242		PRESS RELEASE May 14, 2007
Saia Unveils Redesigned Web Site
New site features battery of new and improved tools for enhanced customer support Duluth, GA-May 14, 2007-Saia, Inc. (NASDAQ: SAIA), a leading multi-regional less-than-truckload (LTL) carrier, has unveiled their redesigned Web site, supporting a continued mission to exceed customer needs by providing cutting edge e-commerce options. Saia.com offers a complete portfolio of new and enhanced tools, innovative services and streamlined features for overall ease of use. The site's new "3-Click rule" was implemented to offer customers quick access to resources with minimal effort. Access to tools used most often by customers can be gained in three clicks of the mouse or less. Saia has also added new features to their home page like multiple pro tracking (up to 20 at one time) and a transit calculator to allow customers to quickly and more easily track shipments and determine transit times. "At Saia, providing total customer satisfaction is an essential part of who we are," said Saia President Rick O'Dell. "We've redesigned our Web site to better support the important needs of our customers. This is just another example of our dedication to quality improvements throughout all aspects of our operations." To address individual shipper needs and sensitive business transactions, the updated Saia Secure site offers easy access and the comfort and assurance of a secure work space, while providing access to a variety of shipping data specific to each customer's company. Additions to the secure area include Jeopardized Shipment Notification. This new option provides information via email to customers on shipments that may be in jeopardy of not making service, thus allowing them to be proactive in their own business environment. "With shipment visibility critical to supply chain management, e-commerce and website effectiveness are an increasingly important carrier selection criteria," said O'Dell. "These web enhancements position Saia at the leading edge of customer interface technology solutions further solidifying our position as a best-in-class transportation provider." About Saia, Inc. Saia, Inc. (NASDAQ: SAIA) is a less-than-truckload provider of regional, multi-regional and guaranteed services covering 34 states. Saia is home to the industry-leading Xtreme Guarantee product, which guarantees total customer satisfaction from pick-up through invoicing. Saia offers complete North American coverage through partner agreements. With headquarters in Duluth, Ga. and a network of 151 terminals, Saia employs 8,500 people. For more information on Saia, Inc., visit www.saia.com.