For More Information Contact: Customer Service Phone: 800-765-7242		PRESS RELEASE October 7, 2003
Saia Receives Quest for Quality Award
Saia has been presented with the prestigious Quest for Quality award from Logistics Management magazine. The award was presented to Saia President and CEO Rick O’Dell in ceremonies during the Council of Logistics Management (CLM) conference in Chicago, IL recently. Logistics Management magazine readers voted Saia a winner in the South/South Central Regional LTL Carriers’ division. The award, celebrating its 20th anniversary, is well respected by the transportation industry. It is presented to carriers based on an evaluation and measurement of "the best" transportation service providers in the logistics industry, by the people who actually make the transportation buying decision. Respondents were asked to rank carriers on a scale in five areas, which included: on-time performance, value, information technology, customer service and equipment & operations. "This is a great honor and demonstrates our on-going commitment to provide superior service to our customers," said Saia President and CEO Rick O’Dell. "The award criteria and scoringprovide further validation of our Customer Service Indicator program, which are six primary indicators that customers have told us are most important to them." Saia is a provider of regional and interregional service from the southern coast, across the south and southwest to California, and into the northwest with partner service to the rest of the United States. Saia also provides service to Puerto Rico, and complete North American partner coverage is offered including Canada and Mexico. Saia has 5,100 employees networking from more than 100 locations. Saia and Jevic Transportation are wholly owned subsidiaries of SCS Transportation, Inc., (NASDAQ: SCST), a multi-regional carrier holding company based in Kansas City, Missouri. For more information visit the Saia website at www.saia.com or SCS Transportation at www.scstransportation.com.