Web Services



Setup Requirements

Saia Web Services require secure information. You must be registered for Saia Secure and the account must have a valid Contact Name, Local Phone Number. To register please by click the Login/Register Link on the top right of the Saia Home Page and complete required information. To update account information please login to SaiaSecure and click the Update Account Information link on the SaiaSecure home page.




General Programming Overview

All Request Documents have a required element called <TestMode>. TestMode must be set to Yes, this allows the exchange of generic information for testing applications without issuing live data. Once testing is complete switch to No to initiate live data.

All Response Documents contain 4 error handling elements <Code>, <Element>, <Fault>, and <Message>. Verification is required for each response. If the <Code> element contains a value then an error has occurred. Proceed to other elements for description information about the specific failure.

All Elements are case sensitive to ensure compatibility with existing programming languages. If casing is not correct the system will assume the element is missing and the action will fail during validation.

Adding the <?xml version="1.0" encoding="utf-8"?> prefix on the first line of the XML document is not mandatory within our Request Documents, however it is common practice. All Response XML Documents will contain this prefix.

When programming against Saia's XML Documents do not access the elements based on their position within the document. Access the element by name only. Saia reserves the right to add new elements into this document at any location based on customer requests and requirements.




Securing Rate Quote Pricing

In order for the this quote pricing to be honored the quote number must be referenced on original bill of lading given to the driver at pickup.




Update History by Version

Version 1 (V1) - Updates

  • Introduced versioning to provide for structured adoption of released updated.
  • Introduced request property PickupDate which will take a past date up to 1 year from current date to allow for auditing of historic shipments. Future dates are not accepted.
  • All rate quote request with accessorial codes TradeShowPickup or TradeShowDelivery will auto update all weight classes to 125 as per Saia's tariff.



Web Service URLs (Uniform Resource Locator)

Production - Web Service URLs (Uniform Resource Locator)

When submitting quote request that will be used with actual shipment point to one of the following URL



Version 1 - Below are URL links for Version 1 release of our RateQuote Web Service.


DEPRECATED - Below are the original versionless list of URL links used to access Saia's RateQuote Web Service. (These should not be used for new implementations and current implementations should schedule moving to the latest versioned URL links.)



Test / Pilot - Web Service URLs (Uniform Resource Locator)

The following endpoints are to be used during development and integration testing.

Version 1 - Below are URL links for Version 1 test/Pilot RateQuote Web Service.


Request Document - RateQuote <Create>

Below is a list of the elements and descriptions used to build a <Create> document/object to create a rate quote.
Note: These rates are provided for informational purposes only and are not a binding contract. Actual charges shall be determined by actual shipment characteristics and any Saia rules tariff applicable at time of shipment. Information must be accurate for a correct rate.

Element / Parameter Type Required MaxLength Description
<Create> Array Yes 1 Document Name
     <UserID> String Yes 20 Saia Secure User ID
     <Password> String Yes 14 Saia Secure Password
     <TestMode> String Yes 1 Testing Flag 
Y = Yes (Testing)

N = No  (Not Testing)

Note: This element is used to verify your request document is formatted correctly and contains valid data, once testing is complete switch to <TestMode>N</TestMode>.
     <BillingTerms> String Yes 10 Billing Terms 
Prepaid
Collect
     <AccountNumber> String Yes 7 Saia Account Number
     <Application> String Yes 10 Rate Application 
Inbound
Outbound
ThirdParty
Note: This element is used to specify how rates are applied to quote.

Outbound requires destination city, state and zip code.

Inbound requires origin city, state and zip code.

Third Party requires both origin and destination city state and zip codes.
     <PickupDate> String No 10 Date of Pickup - (Introduced in Version 1) Can be past date up to one year. No future dates allowed. If omitted current pricing is used.

Format: YYYY-MM-DD, Local Date
     <OriginCity> String See Note 20 Origin City

Note: Origin City, State, and Zipcode are required for Inbound and ThirdParty requests.
     <OriginState> String   2 Origin State
     <OriginZipcode> String   6 Origin Zipcode
     <DestinationCity> String See Note 20 Destination City

Note: Destination City, State, and Zipcode are required for Outbound and ThirdParty requests.
     <DestinationState> String   2 Destination State

Note: Use a state of MX if the City and Zipcode are for Mexico.
     <DestinationZipcode> String   6 Destination Zipcode
     <CODAmount> Decimal   7, 2 COD Amount
     <WeightUnits> String See Note 3 Weight Units of Measurement

Note: The default of LBS is used if element is not specified. 
LBS = Pounds
KGS = Kilograms
     <TotalCube> Decimal See Note 7, 2 Total Cube

Note: Total Cube is only required when calculating cube based rates. For example to our Offshore Markets such as Hawaii, Alaska, Mexico, Puerto Rico, etc... The Dimensions array below can also be specified and the system will auto calculate the Total Cube element.
     <TotalCubeUnits> String See Note 4 Total Cube Units of Measurement

Note: The default of CUFT is used if element is not specified. 
CUFT = Cubic Feet
CM   = Cubic Meters
     <CommodityDescription> String See Note 30 Commodity Description

Note: Commodity Description can optionally be provided.
     <DeclaredValue> Decimal See Note 9, 2 Declared Value

Note: Declared Value can optionally be provided.
     <BorderLocation> String See Note 6 U.S. Border Crossing Location Zipcode

Note: This element is only useful for quotes with a Destination State outside the Continental United States. The default U.S. Border Crossing Location Zipcode for the Destination State is used if element is not specified. The purpose of this element is to set the zipcode which the freight will cross the U.S. border for rating purposes. 
98424 = Destination State: AK via Fife, Wa  (Default for AK)
32201 = Destination State: DR via Jacksonville, Fl  (Default for DR)
92833 = Destination State: GU via Orange, Ca  (Default for GU)
92831 = Destination State: HI via Orange, Ca  (Default for HI)
78040 = Destination State: MX via Laredo, Tx  (Default for MX)
79905 = Destination State: MX via El Paso, Tx 
32201 = Destination State: PR via Jacksonville, Fl  (Default for PR)
32201 = Destination State: VI via Jacksonville, Fl  (Default for VI)
     <FullValueCoverage> Decimal No. See Note 9,2 Full Value Coverage

Note: Full Value Coverage is the entire covered amount being requested by you for carrier liability on the shipment. The amount that you request for Full Value Coverage replaces in its entirety all other carrier cargo liability limitations, including any 'per pound' limitations. Unless special arrangements are made with Saia in advance of shipment, Full Value Coverage request cannot exceed $250,000.00 for new commodities, or $1000.00 per package for household Goods and Personal Effects, $50,000.00 on shipments originating in Mexico and is not available for certain prohibited commodities. See Saia Rules Tariff Item 108 for all terms and conditions applicable to full value coverage.
     <ExcessiveLengthTotalInches> string No. See Note 3 ExcessiveLengthTotalInches

If using the accessorial ExcessiveLength, this is a required field. Excessive Length Total Inches is the length in inches.
     <Promotion> string No NoLimit Promotion

Promotion information for multi-shipment discount incentive. Should be displayed to user so they are aware of available additional discounts if they shipment multiple shipments at a single pickup.
     <Details> Array Yes 1 Collection of Detail Items
          <DetailItem> Array Yes 5 Detail Item describing the specific rate quote weight and class details.

Note: Saia's rate quote system currently only supports 5 detail items max.
               <Weight> Decimal Yes 7, 0 Weight

Note: The units of measurement are based on the value specified in the WeightUnits element.
               <Class> String Yes 6 NMFC Class Code

Please contact your Traffic Department concerning NMFC class codes. 
50
55
60
65
70
77.5
85
92.5
100
110
125
150
175
200
250
300
400
500
               <Length> Decimal No 2, 0 Length of pallet in Inches (Max. 48)

Note: This element is only required for per pallet based rates.
               <Width> Decimal No 2, 0 Width of pallet in Inches (Max. 48)

Note: This element is only required for per pallet based rates.
               <Height> Decimal No 2, 0 Height of pallet in Inches (Max. 84)

Note: This element is only required for per pallet based rates.
          </DetailItem> Array Yes 5  
     </Details> Array Yes 1  
     <Accessorials> Array   1 Collection of Accessorial Items
          <AccessorialItem> Array Yes No Limit Accessorial Item describing the specific accessorial to be added to the rate quote.
               <Code> String Yes 50 Accessorial Code

Note: This list does not contain all Saia Standard Charges only the most frequently used. For all charges please refer to the current Saia 170 Rules & Special Charges. Please click the link for each code to view specific accessorial details. 
SingleShipment
ArrivalNotice/Appointment
Marking/Tagging
LimitedAccessLocationPU
LimitedAccessLocation
LiftgateServicePU
LiftgateService
InBond
InsidePickup
InsideDelivery
ExcessiveLengt
Hazardous
ProtectionFromFreezing
ResidentialPickup
ResidentialDelivery
RoomOfChoice
WhiteGlove
Sorting/Segregating
Sorting/SegregatingPickup
BorderCrossing
TradeShowPickup - (All weight changed to class 125)
TradeShowDelivery - (All weight changed to class 125)
XtremeAssurance
GroceryWarehouse
          </AccessorialItem> Array Yes No Limit  
     </Accessorials> Array   1  
     <Dimensions> Array See Note 1 Collection of Dimension Items

Note: Dimensions are only required when calculating cube based rates. However if the TotalCube element is specified the individual dimensions are not required. If the individual dimensions are specified the TotalCube element will be auto calculated.
          <DimensionItem> Array Yes 10 Dimension Item describing the specific rate quote cube information.

Note: Saia's rate quote system currently only supports 10 dimension items max.
               <Length> Decimal Yes 7, 2 Length
               <Width> Decimal Yes 7, 2 Width
               <Height> Decimal Yes 7, 2 Height
               <Type> String See Note 2 Type of Measurement

Note: The default of IN is used if element is not specified. 
IN = Inches
FT = Feet
M  = Meters
CM = Centimeters
               <Units> Decimal Yes 2, 0 # of Units
          </DimensionItem> Array Yes 10  
     </Dimensions> Array See Note 1  
</Create> Array Yes 1  

Response Document - RateQuote <Response>

Below is a list of the elements and descriptions used to read a <Response> document/object returned by our system to verify your request document/object has been processed successfully and retrieve a rate quote number.

This quote is based on the information provided. The rates provided are for information purposes only and are not a binding contract. Actual charges shall be determined by the current Saia rules tariff, the actual shipment characteristics, and any accessorial charges that are applicable to the shipment at the time of the shipment. If volume of shipment exceeds 10 standard pallet spaces or 16' of vehicle used, contact the truckload department.

Notes applicable to specific states:
AKAbove rates and times are based on the options you entered. Total charges are estimated based on information provided and may NOT include all applicable accessorial charges from the Saia 170 D Rules Tariff. Transit times are approximate and may vary based on actual origin, destination, and day of the week shipped. Guaranteed or Expedited options are not available on non-direct shipments. Cargo liability may be subject to limitations as outlined in the Saia 170 D Rules Tariff. Please review Item 108 of the Saia 170 D Rules tariff for more information.
DRAbove rates and times are based on the options you entered. Total charges are estimated based on information provided and may NOT include all applicable accessorial charges from the Saia 170 D Rules Tariff. Transit times are approximate and may vary based on actual origin, destination, and day of the week shipped. Guaranteed or Expedited options are not available on non-direct shipments. Cargo liability may be subject to limitations as outlined in the Saia 170 D Rules Tariff. Please review Item 108 of the Saia 170 D Rules tariff for more information.
GUAbove rates and times are based on the options you entered. Total charges are estimated based on information provided and may NOT include all applicable accessorial charges from the Saia 170 D Rules Tariff. Transit times are approximate and may vary based on actual origin, destination, and day of the week shipped. Guaranteed or Expedited options are not available on non-direct shipments. Cargo liability may be subject to limitations as outlined in the Saia 170 D Rules Tariff. Please review Item 108 of the Saia 170 D Rules tariff for more information.
HIAbove rates and times are based on the options you entered. Total charges are estimated based on information provided and may NOT include all applicable accessorial charges from the Saia 170 D Rules Tariff. Transit times are approximate and may vary based on actual origin, destination, and day of the week shipped. Guaranteed or Expedited options are not available on non-direct shipments. Cargo liability may be subject to limitations as outlined in the Saia 170 D Rules Tariff. Please review Item 108 of the Saia 170 D Rules tariff for more information.
MXUnless otherwise mentioned, the Rate is based on pallets/units being stackable. If pallets/units are not stackable per bill of lading instructions, a W&R will be issued and the height will be based at 90" which will change the density/class and rate. The Mexico rates do not include any border crossing drayage services between the Laredo, TX and Nuevo Laredo, Tamaulipas gateway, nor do they include any US/Mexico Customs Brokerage Services. All Taxes, Duties or Service fees by US or Mexican Customs will be settled between Importer / Exporter and their Customs Brokerage Company. The above mentioned rates do not include any accessorial fees such as loading, unloading, waiting times, appointments, storage, etc. Rates in Mexico do not include Cargo Liability Insurance. Cargo Liability Insurance is available while freight is in Mexico for an additional cost of 1.0% of total commodity value. If this option is required, it must be clearly stated on Original Bill of Lading in 1" Black Letters. The cost may vary depending on commodity and value. This service must be requested PRIOR to the shipment moving in transit within Mexico. If the shipment is Hazardous Material and not disclosed at time of rate request, the rate will not be applicable.
PRAbove rates and times are based on the options you entered. Total charges are estimated based on information provided and may NOT include all applicable accessorial charges from the Saia 170 D Rules Tariff. Transit times are approximate and may vary based on actual origin, destination, and day of the week shipped. Guaranteed or Expedited options are not available on non-direct shipments. Cargo liability may be subject to limitations as outlined in the Saia 170 D Rules Tariff. Please review Item 108 of the Saia 170 D Rules tariff for more information.
VIAbove rates and times are based on the options you entered. Total charges are estimated based on information provided and may NOT include all applicable accessorial charges from the Saia 170 D Rules Tariff. Transit times are approximate and may vary based on actual origin, destination, and day of the week shipped. Guaranteed or Expedited options are not available on non-direct shipments. Cargo liability may be subject to limitations as outlined in the Saia 170 D Rules Tariff. Please review Item 108 of the Saia 170 D Rules tariff for more information.

Element / Parameter Type Required MaxLength Description
<Response> Array Yes 1 Document Name
     <Code> String Yes 3 See the Error Code Documentation at the end of this document
     <Element> String Yes No Limit Name of the Element associated with an Error Code when available
     <Fault> String Yes 1 Fault of the Error Code 
S = Server (Web Support must Correct)

C = Client (Customer must Correct)
     <Message> String Yes No Limit Description of the Error Code returned
     <TestMode> String Yes 1 Testing Flag 
Y = Yes (Testing)

N = No  (Not Testing)
     <QuoteNumber> Decimal Yes 10, 0 Rate Quote Number
     <TotalInvoice> Decimal Yes 7, 2 Total Invoice Amount
     <GuaranteeAmount> Decimal   7, 2 Guarantee Amount 5PM

Note: This is an additional amount you can optionally add to the Total Invoice amount and have the shipment Guaranteed. Please click here to read more about our Guaranteed Select services and exemptions. If this element returns a 0 (zero) then this shipment cannot be guaranteed.
     <GuaranteeAmount2pm> Decimal   7, 2 Guarantee Amount 2 PM

Note: This is an additional amount you can optionally add to the Total Invoice amount and have the shipment Guaranteed. Please click here to read more about our Guaranteed Select services and exemptions. If this element returns a 0 (zero) then this shipment cannot be guaranteed.
     <GuaranteeAmount12pm> Decimal   7, 2 Guarantee Amount 12 PM

Note: This is an additional amount you can optionally add to the Total Invoice amount and have the shipment Guaranteed. Please click here to read more about our Guaranteed Select services and exemptions. If this element returns a 0 (zero) then this shipment cannot be guaranteed.
     <Tariff> String Yes 10 Rating Tariff Name
     <DiscountPercent> Decimal Yes 5, 2 Customer Discount Percentage

Note: This percentage is based on the Account Number and Location information specified.
     <DiscountAmount> Decimal Yes 7, 2 Customer Discount Amount
     <ActualWeight> Decimal Yes 9, 0 Total Actual Weight

Note: The units of measurement are based on the value specified in the WeightUnits element.
     <RatedWeight> Decimal Yes 9, 0 Total Rated Weight

Note: This weight is the Actual Weight plus any additional Deficit Weight. The units of measurement are based on the value specified in the WeightUnits element.
     <EffectiveDate> String Yes 10 Effective Date

Format: YYYY-MM-DD, Local Date
     <ExpirationDate> String Yes 10 Expiration Date

Format: YYYY-MM-DD, Local Date
     <EstimatedDeliveryDate> String   10 Estimated Delivery Date

Format: YYYY-MM-DD, Local Date

Note: This date will only be returned if the destination is a Direct Point, which is supplied in the DirectPoint element.
     <StandardServiceDays> Decimal Yes 3, 0 Standard Service Days

Note: If the destination is not a Direct Point, this value will only give Standard Service Days within Saia's direct coverage area. Additional days may be required.
     <DirectPoint> String Yes 1 Direct Point 
Y = Yes the Destination is a Direct Point covered by Saia
N = No the Destination is not a Direct Point covered by Saia
     <FuelSurchargePercent> Decimal Yes 5, 2 Fuel Surcharge Percent

Note: Fuel Surcharge is subject to change on a weekly basis.
     <FuelSurchargeAmount> Decimal Yes 7, 2 Fuel Surcharge Amount

Note: Fuel Surcharge is subject to change on a weekly basis.
     <CODFee> Decimal   9, 2 COD Fee

Note: This fee will only be available if you supplied a CODAmount on the request.
     <RateType> String Yes 7 Rate Type 
Class   = Standard Class Rates, the Rates and Amounts 
          are located on each RateDetailItem.

Minimum = Minimum Charge, the Minimum Charge is located
          on the 1st DetailItem in the Amount element.
     <DeficitWeight> Decimal   7, 0 Deficit Weight

Deficit information is used allow additional weight to be added to a Rate Quote so that the pricing moves to the next weight break, which will give you a lower rate. For example, if a shipment is 1,900lbs it may be better to add 100lbs to ship at 2,000lbs which has a lower rate. Our system compares the two prices to give you a lower amount. The units of measurement are based on the value specified in the WeightUnits element.
     <DeficitRate> Decimal   5, 2 Deficit Rate
     <DeficitAmount> Decimal   7, 2 Deficit Amount
     <WeightUnits> String   3 Weight Units of Measurement 
LBS = Pounds
KGS = Kilograms
     <TotalCube> Decimal   7, 2 Total Cube
     <TotalCubeUnits> String   4 Total Cube Units of Measurement 
CUFT = Cubic Feet
CM   = Cubic Meters
     <RateDetails> Array Yes 1 Collection of Rate Detail Items
          <RateDetailItem> Array Yes 5 Rate Detail Item describing the specific rate quote weight, class, rate and amount details.

Note: Saia's rate quote system currently only supports 5 detail items max.
               <Weight> Decimal Yes 7, 0 Weight

Note: The units of measurement are based on the value specified in the WeightUnits element.
               <Class> String Yes 6 NMFC Class Code

Please contact your Traffic Department concerning NMFC class codes. 
50
55
60
65
70
77.5
85
92.5
100
110
125
150
175
200
250
300
400
500
               <Rate> Decimal Yes 5, 2 Rate
               <Amount> Decimal Yes 7, 2 Amount
          </RateDetailItem> Array Yes 5  
     </RateDetails> Array Yes 1  
     <RateAccessorials> Array   1 Collection of Rate Accessorial Items
          <RateAccessorialItem> Array Yes No Limit Rate Accessorial Item describing the specific accessorial rates to be added to the rate quote.
               <Code> String Yes 50 Accessorial Code

Note: This list does not contain all Saia Standard Charges only the most frequently used. For all charges please refer to the current Saia 170 Rules & Special Charges. Please click the link for each code to view specific accessorial details. 
SingleShipment
ArrivalNotice/Appointment
Marking/Tagging
LimitedAccessLocation
LiftgateService
InBond
InsidePickup
InsideDelivery
ExcessiveLength
Hazardous
ResidentialPickup
ResidentialDelivery
HandUnloading
Sorting/Segregating
BorderCrossing
MexicoBorderDrayage
               <Description> String Yes 35 Description
               <Amount> Decimal Yes 7, 2 Amount
          </RateAccessorialItem> Array Yes No Limit  
     </RateAccessorials> Array   1  
     <OriginTerminal> Array Yes 1 Details about the Origin Terminal
          <ID> String Yes 5 Saia Terminal ID
          <Name> String Yes 30 Terminal Name
          <Manager> String Yes 30 Terminal Manager
          <Address1> String Yes 30 Terminal Address 1
          <Address2> String Yes 30 Terminal Address 2
          <City> String Yes 20 Terminal City
          <State> String Yes 2 Terminal State
          <Zipcode> String Yes 6 Terminal Zipcode
          <CityDispatchPhone> Decimal Yes 10, 0 City Dispatch Phone Number
          <CustomerServicePhone> Decimal Yes 10, 0 Customer Service Phone Number
          <TollFreePhone> Decimal Yes 10, 0 Terminal Toll Free Phone Number
          <Fax> Decimal Yes 10, 0 Terminal Fax Number
     </OriginTerminal> Array Yes 1
     <DestinationTerminal> Array Yes 1 Details about the Destination Terminal
          <ID> String Yes 5 Saia Terminal ID
          <Name> String Yes 30 Terminal Name
          <Manager> String Yes 30 Terminal Manager
          <Address1> String Yes 30 Terminal Address 1
          <Address2> String Yes 30 Terminal Address 2
          <City> String Yes 20 Terminal City
          <State> String Yes 2 Terminal State
          <Zipcode> String Yes 6 Terminal Zipcode
          <CityDispatchPhone> Decimal Yes 10, 0 City Dispatch Phone Number
          <CustomerServicePhone> Decimal Yes 10, 0 Customer Service Phone Number
          <TollFreePhone> Decimal Yes 10, 0 Terminal Toll Free Phone Number
          <Fax> Decimal Yes 10, 0 Terminal Fax Number
     </DestinationTerminal> Array Yes 1
</Response> Array Yes 1  

Secure Sockets Layer (HTTPS/SSL) optional

To add additional internet security use the "HTTPS://" prefix instead of "HTTP://". This will encrypt and decrypt each request between systems using standard SSL Certificates.




Sample Application Code

Below are a few samples of programming with a general overview of each interface.



Visual Basic (ASP.NET) XML/HTTP/POST SOAP XML/SOAP
C# (ASP.NET)
 XML/HTTP/POST SOAP XML/SOAP
Active Server Pages (ASP & VBScript)
 XML/HTTP/POST   XML/SOAP


Error Code Documentation

Below is a general overview of Saia Error <Code>'s with descriptions to verify successful completion of requests.

��<Code>�� Description
IXD Invalid XML Document

The XML Document received was not formatted properly. The <Message> returned will contain additional information about the specific issue encountered. Please check that all required elements and casing are formated exactly as defined in the document specifications above. Also verify that proper start and ending element tags are correct.
IMC Invalid Method Called

The XML Request Document received contains a root element method name which is not valid. Please verify the name of the method and proper casing.
IED Invalid Element Data

The element received contains invalid data. This error is returned when an element is required to contain a specific set of information. Such as Yes or No, or Prepaid or Collect.
IEL Invalid Element Data Length

The element received contains data that does not meet the required length specifications. If an element is defined as a String with max-length of "10", you cannot exceed 10 characters. If an element is defined as a Decimal with a max-length of "4, 2", you cannot exceed 4 total digits with 2 of them being after the decimal point. If an element is defined as an Array with max-length of "5", you cannot pass more than 5 elements within the array.
IEF Invalid Element Data Format

The element received contains data that does not meet the required format. For example, all dates are in YYYY-MM-DD which translates to a 4 digit year, a 2 digit month, and a 2 digit day delimited with "-". All times are in HH:MM:SS format which translates to a 2 digit hour, a 2 digit minute, and a 2 digit second in 24-hour format delimited with ":".
IER Invalid Element Data Range

The element received contains data that does not meet the required range. (Range 1 to 10 = 1 lowest and 10 highest)
DNF Data Not Found

The element received contains data which was not found in our system.
MRE Missing Required Element

The XML Document received is missing a required element.
USE Unexpected Server Exception

Saia's system has encountered an unexpected error while processing your request. Web Support has been notified with the details of this issue and will have it corrected as soon as possible.
U01 UserID and Password Incorrect
U02 UserID is Disabled

The specified UserID is currently listed as disabled. For more information please contact [email protected]
U03 UserID is Currently Being Setup

The specified UserID is currently being setup. This process generally takes up to 2 business days to complete.
U04 Access Denied for Account Number Specified

The UserID supplied does not have access to the account number specified. Please contact your local Saia Sales Representative for more information.
U05 UserID is Missing Information

UserID is missing valid Contact Name, Local Phone Number, or E-mail Address. To update contact information please login to Saia Secure and click the Update Account Information displayed at the bottom of all webpages.
U06 Account Number Specified is Listed as Inactive

The account number specified is currently listed as inactive, please contact your local Saia Sales Representative.
U07 Account Number Specified Cannot be Used for this Function

Please contact [email protected] for more information.
U08 Web Service Disabled

Web Service requests have been disabled for the specified UserID. Please contact [email protected] for more information.

The following codes are application specific, descriptions will be different for each application.
B01 COD Amount limit is $15,000.00
B02 Actual Weight exceeds 15,000 lbs and cannot be auto-quoted
B03 Due to confidential agreement, disclosure of third party information is denied per customer request
B04 Rated Weight exceeds 20,000 lbs and cannot be auto-quoted
B05 Unable to auto-generate a quote for the specified Account
B06 Element of Dimension is greater than maximum.
D01 Pickup date cannot be more than 1 year in the past
D02 Pickup Date value is not a valid date. Format should be yyyy-mm-dd
D03 Pickup Date cannot be a future date
S01 Origin City and State not within our direct coverage area
S02 Origin Zipcode not within our direct coverage area
S03 Origin City, State, and Zipcode do not match
S04 Destination City, State, and Zipcode do not match
S05 This point is not in our direct coverage for Mexico. Please contact [email protected]
S06 Unable to auto quote from Mexico to Mexico. Please contact [email protected]
S07 Unable to auto quote (specific accessorial) for Mexico. Please contact [email protected]
S08 Unable to auto quote with a COD Amount for Mexico Please contact [email protected]
S09 Unable to auto quote from Mexico to the location specified. Please contact [email protected]
S10 Invalid Xtreme Assurance shipper code
S11 Bill to account code cannot be used as an inbound or outbound point



Additional Web Service Documentation Resources

Below is a list of external websites which contain more information on creating and consuming Web Services.



Disclaimer:

Saia Inc. authorizes the use of these Web Services solely to facilitate the exchange of information between Saia and the customer. Unauthorized use of Saia, Inc. Web Services and information is strictly prohibited. All services may be used for lawful purposes only. No warranty, express or implied, is given relating to the accuracy of content and Saia, Inc. does not accept any liability for error or omission.

Saia Inc. reserves the right to refuse or cancel these services at it’s sole discretion. If any terms or conditions are failed to be followed, results constitute grounds for immediate account deactivation.